I POSTED THIS ON HP'S WEBSITE(support forums)
Hey everyone.
I am a musician and recently i purchased an HP Pavillion dv6 1152tx with 4 gb ram and 500 gb hard disk.
I was pretty excited to get the new machine, but i must say i am thoroughly disappointed with not only HP's after sale service and support, but also their idea of technology and the quote "the computer is personal again".
Lemme explain why.
1.) Being a musician, it is essential for me to hear what i am playing for recording.
The laptop has three 3.5 mm ports for audio...for one microphone and two headphones Anyways, in ANY other machine, after plugging my console into the line in/microphone, i am able to hear myself provided the microphone is unmuted.
In the case of my laptop,no matter WHAT i do, i can't hear myself!
The audio can be recorded... but what should i record.. if i can't hear myself??
I googled quite a bit and it turns out that the INPUT MONITOR option has been DISABLED BY HP/MICROSOFT DELIBERATELY
For some reasons...
and guess what... the thousands of bucks i spent on this machine are rendered completely useless to me because of the INSENSITIVITY of Hewlett packard and MICROSOFT.. i dont care whose bright idea it was...
i called Hp, but they dont care, they never called back, the customer care guys dont know what input monitors are, they are too dumb too understand what i mean by "i can't hear the audio i am feeding into the mic port that i am feeding frim my recording console"
HP is NOT HELPING anyone regarding this issue...
I will be grateful for anyone who can help me in this regard... hp or non hp..if this problem is not fixed, i will strongly suggest every single person i EVER meet NOT TO BUY HP PRODUCTS because they sell computers with features that THEY DON'T LIKE,DISABLED.
The solutions available online for this kind of problem are registry keys which dont work for my version, because i am stuck with IDT DRIVERS.
2.Hp comes with VISTA, and i tried getting rid of it,but the bootable xp sp2 disk just won't boot, giving me the BSOD while trying to boot from the cd.
3. the drivers are EXTREMELY unstable, one update can destroy your seemingly perfect machine.
4.HP has the guts to call me regarding extending my warranty for thousands of more bucks, but is WAY TOO INDIFFERENT to fix my problem..
This clearly speaks a lot about HP's policies of complete indifference towards customers...
5.The computer is NOT PERSONAL AGAIN, It is in HP's control... they make it frustrating enough to compel users to commit suicide, and deliberately add ways to make sure the user is not able to get rid of windows vista...
i see all of this as a sadist's way to torture...
I'd write a death metal song about HP, but because of Hp, i won't be able to f****ing Record it...
p.s. If you think hp is not all i think it is, help me fix my problem, and CHANGE MY OPINION
